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Customer Testimonials

Concerned about ordering glass online?

We understand that it can be difficult to part with your cash online. Online shopping is fast becoming the future, it has opened up markets across the world that were never previously available. There is always a element of risk when shopping online. However you can trust us at Ember Glass.

We have been trading for almost six years, and sell on a number of platforms such as EmberGlass.com, Amazon and Play.com. Our pricing is completely transparent across all platforms. You will never find our products more expensive on any of our selling platforms.

If you obtain an instant quote online, and check the shipping rates in the basket, that will be the price you pay. There are no hidden extras. We strive to keep costs down. That’s why we have reduced our shipping prices in the recent drop in diesel prices.

Below you’ll find recent testimonials from satisfied customers but before that…..

Here are a few things to remember about online shopping, and shopping with Ember Glass.

If you pay by Paypal, or Credit card online (anywhere) remember you are protected by your card provider. So you’ll never lose your money.

If you buy a Glass Splashback from us. It is guaranteed for 7 years.

If your item arrives damaged, we’ll replace it. Check all items for damage, and contact us within 24hrs of receipt, and we’ll order you a replacement piece instantly.

You can call us and speak to a U.K team! Call us on 08000 337745 or email us enquiries@emberglass.com and we’ll always help.

Customer Testimonials. We have hundreds of positive reviews, however here are a few from over our busiest period of the year!

S.O’Donnell, Glasgow 5/5 rating January 2015

“Ordered a bespoke colour splashback in November 2014. Was initially concerned about buying from them as I couldn’t find out much about the company but was very impressed. Got an email telling me that due to the bespoke size it could take 3+ weeks for delivery, which wasn’t a problem but the item arrived in just over 2 weeks and was exactly what I wanted at less than half the price being asked at major retailers. Would (and will) recommend to anyone.”

S.Woodward, Gloucester December 2014

satisfied_ember_glass_customer“Just to say a big thank you to all of your team.My wife and I are well pleased with our new splashback ,which gives our kitchen just the finishing touch we wanted. Best Wishes”

 

 

 

J.Edmunds, Leeds 5/5 rating December 2014

“Excellent customer service, thank you Kirsty. Dealt with numerous questions without hesitation. Excellent product, would definitely deal with again.”

I.McFarlene 5/5 rating November 2014

ember_glass_satisfied_customer“Brilliant supplier- great customer service, efficiently delivered & affordable”

 

 

 

H.Pitman, Orphington September 2014

ember_glass_satisfied_customer“Thank you for the splashback – it looks great and thank you for the gesture of the work top protectors – that was really nice of you all. I wanted to send you a picture of the splash back in situ in the finished kitchen – and the last bits were only finished today! I’m really happy with it and am pleased with how it looks. I hope you think we have done it justice!”

 

 

A.Cromie, Belfast 5/5 rating May 2014

lime green matt glass splashback

“Love my splash back in kitchen…superb customer service and installation would highly recommend!!”